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TIPS Tips

Here are all the
Answers to your most
Common Questions

  If you still have questions
just give us a call.

Q. What are the most popular items you print?

A. TIPS Printing is a full service commercial printer. Our major market is brochures, postcards, posters, booklets, envelopes, business cards, letterheads, newsletters and NCR forms.

Q. What line screen do you print?

A. Our standard screen for color printing is 150 line screen. We can print different line screens on request from 65 line screen up to 200 line screen.

Q. What resolution do you require for a scan or photograph.

A. 300 dpi is optimal for 150 line screen. As a rule, you should double the line screen to determine your optimal dpi setting for scans and photographs. However, line art scans should be set at 4 times the line screen or 600 dpi.

Q. Do you have a specific dot gain setting for Photoshop files?

A. Yes. Select Printing Inks Setup in Preferences under the File Menu and be sure the settings read as follows: Printing Inks should be SWOP (coated) and the Dot Gain should be 15%.

Q. Should I use CMYK or RGB mode for Photoshop files.

A. Always convert your Photoshop files to CMYK! Your files will be printed on a CMYK press. An RGB file may print correctly on your color laser printer, but it does not translate correctly on the RIP. RGB files print out black & white when output to a Linotronic Imagesetter. Be sure to change your files to CMYK to avoid costly delays in your print job.

Q. How should I save my artwork files?

A. Whenever possible save your artwork as a PDF. Other formats such as JPEG, PICT, etc., have mixed results or fail to print altogether when output. If you don’t have the ability to create a PDF then just give us the native format from the original program you used to create it.

Q. How many colors can you print?

A. Most jobs printed are 4 colors + Varnish if required on offset printing. Digital Printing Jobs are not varnished.

When bringing in your own files on disk:

Please bring in your MAC or PC formatted CD or DVD disc complete with all necessary files including; all photos, logos, illustrations, etc. saved as .tif (best for photos or scanned images), .eps, .bmp, .jpeg files. The best of these is .tif, if at all possible please use the .tif format when saving images. Also be sure to include all fonts you may have used in your document and be sure to provide a print out of your work for us to reference.

Sending Files Via E-Mail

E-mail is perhaps the easiest and cheapest way to send files to TIPS Printing. This method works best for relatively small print jobs such as business cards, postcards, flyers and small brochures. If you have a large print job with a number of photographs or placed Photoshop images, you may prefer sending your files to us on disk. Customers must furnish disks for digital files. No loaners are available. Generic Steps for Attaching Files to E-mail. Because of the variety of e-mail programs available, we cannot explain exactly how to do this for the program you have. If you have Netscape or Eudora please scroll to that section. The following basic steps hold true in almost any e-mail program: 1. Compress the files you want to send us into one file using Stuffit or PKZip. Be sure to include your main layout file, any placed graphic or eps files and all of the fonts used in the job (including all screen and printer fonts). 2. Our e-mail address is orders@tipsprinting.com 3. Open your e-mail program. 4. Address your e-mail to the appropriate salesperson or graphic designer. 5. Compose your e-mail message. It is helpful to us for you to list the name of the compressed file you are sending and then list separately all the files and fonts included in your compressed file. This is also a good opportunity to confirm your order in detail, such as quantity, special instructions, etc. 6. Select the “Attach” option in your program. This should bring up a window or menu for you to select the compressed file you are sending to us. Select that file and return to your e-mail. 7. Select the send option in your program and forward the e-mail. That’s all there is to it! If you receive a message that the e-mail was not delivered, please call your salesperson and let them know that you will be sending it again. Sometimes connections are broken and files don’t arrive.

Using Firefox or Internet Explorer

These are the basic steps for attaching a file to e-mail in Firefox or Internet Explorer 1. Compress your files into one file using Stuffit or PKZip. Be sure to include your main layout file, any placed graphic or eps files and all of the fonts used in the job (including all screen and printer fonts). 2. Obtain an e-mail address from your salesperson or designer. 3. Under the Window Menu, select Netscape Mail. 4. Enter our e-mail address: orders@tipsprinting.com in the addressing window by Mail to:. 5. Tab down to the main entry area and type in your message, including the name of the compressed file you are sending and a listing of all the files compressed into it. This is also a good opportunity to confirm your order in detail, such as quantity, size, shipping dates, etc. 6. Click the “Attach” button in the graphic menu. This brings up an attachments window from which you can attach one or more files. 7. Click the “Attach File…” button. This brings up a standard open window. 8. Find the compressed file you wish to send, select it and click the “Open” button. This returns you to the Attachments window. 9. Click the “Done” button. 10. Double-check your message, enter a Subject if you choose and then click the “SendNow” button in the graphic menu. That’s all there is to it! If you receive a message that the e-mail was not delivered, please call your salesperson and let them know that you will be sending it again. Sometimes connections are broken and files don’t arrive.

Sending Files Via AOL

You can send regular e-mail to us at any time, however, because of the number of difficulties we have encountered trying to receive files through AOL , we suggest after sending your files, please call (909) 337-6269 and let your salesperson know you have sent attached files . If you do not notify us that files were sent, we will not know your files exist. If you have a large print job with a number of photographs or placed Photoshop images, you may prefer sending your files to us on disk. We currently accept files on the following media: Iomega Zip drive; CD Rom; Macintosh and IBM diskettes. Customers must furnish disks for digital files. No loaners are available. “THIS PROCESS APPLIES TO AMERICA ON-LINE USERS ONLY.” 1. Compress the files you want to send us into one file using Stuffit or PKZip. Be sure to include your main layout file, any placed graphic or eps files and all of the fonts used in the job (including all screen and printer fonts). 2. Make note of our e-mail address: orders@tipsprinting.com. 3. Go to the E-mail screen. 4. Address your e-mail to orders@tipsprinting.com. 5. Compose your e-mail message. It is helpful to us for you to list the name of the compressed file you are sending and then list separately all the files and fonts included in your compressed file. This is also a good opportunity to confirm your order in detail, such as quantity, special instructions, etc. 6. Select the “Attach” icon. This should bring up a window or menu for you to select the compressed file you are sending to us. Select that file and return to your e-mail screen. 7. Select the send option and forward the e-mail. 8. Notify your salesperson that you have sent attached files by calling (909) 337-6269. That’s all there is to it! The reason we request a phone call is sometimes connections are broken and files don’t arrive.